<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1316-4821</journal-id>
<journal-title><![CDATA[Universidad, Ciencia y Tecnología]]></journal-title>
<abbrev-journal-title><![CDATA[uct]]></abbrev-journal-title>
<issn>1316-4821</issn>
<publisher>
<publisher-name><![CDATA[AutanaBooks S.A.S. Revista de la Universidad Experimental Politécnica Antonio José de Sucre, Vice Rectorado Puerto Ordaz, Venezuela, gestionada en Ecuador por AutanaBooks]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1316-48212024000500018</article-id>
<article-id pub-id-type="doi">10.47460/uct.v28ispecial.768</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Programa de habilidades blandas y clima laboral]]></article-title>
<article-title xml:lang="en"><![CDATA[Soft skills and work environment program]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Soto Peralta]]></surname>
<given-names><![CDATA[Ondina Elizabeth]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Mogollón Soto]]></surname>
<given-names><![CDATA[Ricardo Arturo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Caruajulca Salazar]]></surname>
<given-names><![CDATA[Ermis Dani]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Atoche Alcas]]></surname>
<given-names><![CDATA[Luis Concepción]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Mestanza Sandoval]]></surname>
<given-names><![CDATA[Carol Estefanny]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad César Vallejo  ]]></institution>
<addr-line><![CDATA[Piura ]]></addr-line>
<country>Peru</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad César Vallejo  ]]></institution>
<addr-line><![CDATA[Piura ]]></addr-line>
<country>Peru</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad César Vallejo  ]]></institution>
<addr-line><![CDATA[Piura ]]></addr-line>
<country>Peru</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Universidad César Vallejo  ]]></institution>
<addr-line><![CDATA[Piura ]]></addr-line>
<country>Peru</country>
</aff>
<aff id="Af5">
<institution><![CDATA[,Universidad César Vallejo  ]]></institution>
<addr-line><![CDATA[Piura ]]></addr-line>
<country>Peru</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>09</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>09</month>
<year>2024</year>
</pub-date>
<volume>28</volume>
<numero>especial</numero>
<fpage>18</fpage>
<lpage>26</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_arttext&amp;pid=S1316-48212024000500018&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_abstract&amp;pid=S1316-48212024000500018&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_pdf&amp;pid=S1316-48212024000500018&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen En el presente estudio se aplicó un programa de habilidades blandas para mejorar el clima laboral en un grupo de 23 docentes. El principal objetivo fue generar una apropiada motivación en el personal docente, destacando la importancia de las habilidades blandas y la influencia de estas en la vida profesional y laboral. Los principales resultados mostraron que es necesario potenciar la comunicación, la motivación, la participación y el liderazgo para alcanzar un clima laboral más idóneo que promueva un ambiente sano y un desempeño académico enriquecedor para los estudiantes y padres que visitan la institución. Así mismo, se pudo afirmar que un programa enfocado en habilidades blandas es una alternativa importante para mejorar las relaciones laborales y el desempeño institucional.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract. In the present study, a soft skills program was applied to improve the work environment of 23 teachers. The main objective was to generate appropriate motivation in the teaching staff, highlighting the importance of soft skills and their influence on professional and work life. The main results showed that enhancing communication, motivation, participation, and leadership is necessary to achieve a more suitable work environment that promotes a healthy environment and enriches academic performance for students and parents who visit the institution. Likewise, it was possible to affirm that a program focused on soft skills is an important alternative to improve labor relations and institutional performance.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[habilidades blandas]]></kwd>
<kwd lng="es"><![CDATA[clima laboral]]></kwd>
<kwd lng="es"><![CDATA[comunicación efectiva]]></kwd>
<kwd lng="es"><![CDATA[liderazgo]]></kwd>
<kwd lng="en"><![CDATA[soft skills]]></kwd>
<kwd lng="en"><![CDATA[work environment]]></kwd>
<kwd lng="en"><![CDATA[effective communication]]></kwd>
<kwd lng="en"><![CDATA[leadership]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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