<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2542-3088</journal-id>
<journal-title><![CDATA[Revista Arbitrada Interdisciplinaria Koinonía]]></journal-title>
<abbrev-journal-title><![CDATA[Koinonía]]></abbrev-journal-title>
<issn>2542-3088</issn>
<publisher>
<publisher-name><![CDATA[Fundación Koinonía]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2542-30882025000100048</article-id>
<article-id pub-id-type="doi">10.35381/r.k.v10i19.4366</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Habilidades comunicativas en directivos como contribución a la profesionalización de servidores públicos]]></article-title>
<article-title xml:lang="en"><![CDATA[Communication skills in managers as a contribution to the professionalization of public servants]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Carpio-Camacho]]></surname>
<given-names><![CDATA[Adilen]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Román-Fábregas]]></surname>
<given-names><![CDATA[Vanessa]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[González-Sánchez]]></surname>
<given-names><![CDATA[Jhenny Yantnerys]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Romero-Romero]]></surname>
<given-names><![CDATA[Osvaldo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Sancti Spíritus José Martí Pérez  ]]></institution>
<addr-line><![CDATA[Sancti Spíritus Sancti Spíritus]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Gobierno Provincial de Sancti Spíritus  ]]></institution>
<addr-line><![CDATA[Sancti Spíritus Sancti Spíritus]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Administración Central del Estado  ]]></institution>
<addr-line><![CDATA[Sancti Spíritus Sancti Spíritus]]></addr-line>
<country>Cuba</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,SRH Berlin University of Applied Sciences School of Technology ]]></institution>
<addr-line><![CDATA[Berlin Berlin]]></addr-line>
<country>Alemania</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2025</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2025</year>
</pub-date>
<volume>10</volume>
<numero>19</numero>
<fpage>48</fpage>
<lpage>68</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_arttext&amp;pid=S2542-30882025000100048&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_abstract&amp;pid=S2542-30882025000100048&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_pdf&amp;pid=S2542-30882025000100048&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El objetivo de la investigación es proponer un programa de desarrollo que potencie las habilidades comunicativas en directivos del Gobierno Provincial de Sancti Spíritus, Cuba. La investigación se desarrolla desde un enfoque cuantitativo y con un alcance exploratorio, donde se triangulan los datos obtenidos por diferentes métodos y fuentes para conocer el estado de las habilidades comunicativas en los directivos estudiados. Los resultados del diagnóstico realizado; utilizando un muestreo intencional a 20 directivos y 60 de sus subordinados, unido a las concepciones teóricas de Whetten y Cameron, contextualizadas al contexto cubano por Codina, permitieron formular el diseño de un programa de desarrollo de habilidades comunicativas siguiendo un modelo de aprendizaje de cinco etapas, donde se aglutina el rígido conocimiento conceptual con las oportunidades de practicar y aplicar conductas observables. La valoración por expertos demuestra la pertinencia y factibilidad del programa a las condiciones para las que se propone.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT The objective of the research is to propose a development program to strengthen communication skills in managers of the Provincial Government of Sancti Spiritus, Cuba. The research is developed from a quantitative approach and with an exploratory scope, where the data obtained by different methods and sources are triangulated to know the state of the communicative skills in the managers studied. The results of the diagnosis carried out; using an intentional sampling of 20 managers and 60 of their subordinates, together with the theoretical conceptions of Whetten and Cameron, contextualized to the Cuban context by Codina, allowed formulating the design of a program for the development of communicative skills following a five-stage learning model, where the rigid conceptual knowledge is agglutinated with the opportunities to practice and apply observable behaviors. Expert assessment demonstrates the relevance and feasibility of the program for the conditions for which it is proposed.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Habilidades directivas]]></kwd>
<kwd lng="es"><![CDATA[habilidades comunicativas]]></kwd>
<kwd lng="es"><![CDATA[directivos]]></kwd>
<kwd lng="es"><![CDATA[programa de Desarrollo]]></kwd>
<kwd lng="es"><![CDATA[enfoque cuantitativo]]></kwd>
<kwd lng="en"><![CDATA[Management skills, communication skills]]></kwd>
<kwd lng="en"><![CDATA[managers]]></kwd>
<kwd lng="en"><![CDATA[development programme]]></kwd>
<kwd lng="en"><![CDATA[quantitative approach]]></kwd>
</kwd-group>
</article-meta>
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