<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2665-0304</journal-id>
<journal-title><![CDATA[Ingenium et Potentia. Revista Electrónica Multidisciplinaria de Ciencias Básicas, Ingeniería y Arquitectura]]></journal-title>
<abbrev-journal-title><![CDATA[Ingenium et Potentia]]></abbrev-journal-title>
<issn>2665-0304</issn>
<publisher>
<publisher-name><![CDATA[Fundación Koinonía]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2665-03042024000200049</article-id>
<article-id pub-id-type="doi">10.35381/i.p.v6i11.4148</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Sistema de control de gestión para el área de mantenimiento metalmecánico de las refinerías venezolanas]]></article-title>
<article-title xml:lang="en"><![CDATA[Management control system for the metal-mechanical maintenance area of Venezuelan refineries]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Polanco]]></surname>
<given-names><![CDATA[Maryorys Verónica]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Comas-Rodríguez]]></surname>
<given-names><![CDATA[Raúl]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Sánchez-Fleitas]]></surname>
<given-names><![CDATA[Nayi]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Nacional Experimental Francisco de Miranda  ]]></institution>
<addr-line><![CDATA[Santa Ana de Coro Falcón]]></addr-line>
<country>Venezuela</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Regional Autónoma de los Andes  ]]></institution>
<addr-line><![CDATA[Ambato Tungurahua]]></addr-line>
<country>Ecuador</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Centro Internacional de Investigación y Formación Avanzada  ]]></institution>
<addr-line><![CDATA[Ambato Tungurahua]]></addr-line>
<country>Ecuador</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<volume>6</volume>
<numero>11</numero>
<fpage>49</fpage>
<lpage>68</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_arttext&amp;pid=S2665-03042024000200049&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_abstract&amp;pid=S2665-03042024000200049&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://ve.scielo.org/scielo.php?script=sci_pdf&amp;pid=S2665-03042024000200049&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Esta investigación estuvo centrada en generar un Sistema de Control de Gestión para el Área de Mantenimiento Rutina Metalmecánico de la industria petrolera venezolana, organización encargada del mantenimiento preventivo y correctivo de las plantas de procesos e instalaciones industriales a nivel de todas las refinerías venezolanas, orientada a la prestación de servicios metalmecánico (soldadura, fabricación y mecánica). Esta investigación es de tipo descriptivo, con un diseño documental y de campo, conformada por cuatro fases comenzando por el diagnóstico de la situación actual de la gestión, mediante la observación libre y entrevista, seguidamente la caracterización de los procesos medulares que ameriten un sistema de medición a través de la aplicación de mesas de trabajo y entrevistas, para después proceder al diseño de los indicadores de gestión aplicados al área de estudio, obteniendo como resultado 11 indicadores de eficacia, 10 de eficiencia y 3 de efectividad para un total de 24 indicadores.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT This research was focused on generating a Management Control System for the Metalworking Routine Maintenance Area of &#8203;&#8203;the Venezuelan oil industry, an organization in charge of preventive and corrective maintenance of process plants and industrial facilities at the level of all Venezuelan refineries, aimed at the provision of metalworking services (welding, manufacturing and mechanics). This research is descriptive in nature, with a documentary and field design, made up of four phases beginning with the diagnosis of the current management situation, through free observation and interview, followed by the characterization of the core processes that merit a system of measurement through the application of work tables and interviews, and then proceed to the design of management indicators applied to the study area. Obtaining as a result 11 effectiveness indicators, 10 efficiency and 3 effectiveness indicators for a total of 24 indicators.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Gestión]]></kwd>
<kwd lng="es"><![CDATA[control de gestión]]></kwd>
<kwd lng="es"><![CDATA[mantenimiento]]></kwd>
<kwd lng="es"><![CDATA[industria petrolera]]></kwd>
<kwd lng="en"><![CDATA[Management]]></kwd>
<kwd lng="en"><![CDATA[management control]]></kwd>
<kwd lng="en"><![CDATA[maintenance]]></kwd>
<kwd lng="en"><![CDATA[oil industry]]></kwd>
</kwd-group>
</article-meta>
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