Resumo

FELDMAN, Lya  e  BLANCO, Gisela. Las emociones en el ambiente laboral: un nuevo reto para las organizaciones. RFM [online]. 2006, vol.29, n.2, pp.103-108. ISSN 0798-0469.

The aim of the present article is to emphasize the increasing interest and the new challenges of the study of the emotions in organizations. Across the review of the fundamental concepts, the most current theoretical approaches and models, the assessment and intervention strategies for management and control at individual, group and organizational levels, the target of the present article is to motivate in the study and research of this issue in a manner that will allow to understand in more effective and efficient way how emotions affects the labor and organizational life.

Palavras-chave : Emotions; Organizations; Assessment; Intervention.