Resumo

PEREZ VILLAVICENCIO, Javier de Jesús  e  FRANCO ENRIQUEZ, Jesús Gabriel. Harmful effects of the work process in a public hospital in Mexico City. Salud de los Trabajadores [online]. 2015, vol.23, n.1, pp.39-48. ISSN 1315-0138.

Hospitals are an essential component of health care systems and social life. Despite their importance, in Mexico health care institutions and companies ignore their own occupational health actions, and give little importance to hazards associated with their internal work processes. An observational, descriptive and cross-sectional survey was conducted to study work processes in four departments of a hospital from Mexico City, to assess the state of occupational health and develop an intervention proposal. The Verification, Diagnosis and Surveillance in Occupational Health at Companies Model (PROVERIFICA for its acronym in Spanish) was applied. Most of the health care workers included in the survey were female (745 = 82%). The main hazards to which they were exposed were poor ventilation; noise; and miscellaneous accidents due to the poor state of the facilities, equipment, work conditions and working environment in general. The most frequent hazardous workplace demands were forced and awkward positions; difficult physical demands; and long, intense workdays. Some of the critical failures identified were the lack of orientation and training programs for workers and little involvement by management in occupational health-related matters. The overall Hospital Effectiveness Percentage was highly deficient (31.9%), due to multiple failures in complying with occupational health-related regulations.

Palavras-chave : hospital; working environment; occupational risks; occupational health.

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