Resumo

GUZMAN GONZALEZ, María Gabriela  e  ACOSTA FERNANDEZ, Patricia. Emotional intelligence and toxic management in the heads of academic departments: Universidad de Oriente, Sucre campus, Cumaná. Saber [online]. 2013, vol.25, n.1, pp.111-117. ISSN 1315-0162.

Organizations are subjected to different pressures in order to persist over time, facilitating the emergence of an aggressive type of management that is called Toxic Management, understood as a way of exercising power through egocentric behavior, lacking empathy, ruthlessness and personal ambition. The behavioral characteristics of those who hold this type of management are related to emotional skills, based on emotional intelligence, which is the ability of the individual to recognize and control his own feelings, hold an empathic attitude and manage interpersonal relationships. The objective of this research was to analyze the relationship between emotional intelligence and toxic management among the Heads of the Academic Departments and/or Program Coordinators at the Universidad de Oriente, Sucre Campus, Cumaná. The field research was performed at a descriptivecorrelational level. The level of emotional intelligence was measured by the test designed by Goleman, and for the toxic management the test proposed by Piñuel was used. The results show that the level of emotional intelligence of the sample studied is medium-high, while the risk of the job management is moderate. There is a strong positive correlation between the variables studied, indicating that the level of toxicity depends on the ability of the individual to manage emotional competencies.

Palavras-chave : Emotional Intelligence; management toxic; university; UDO management.

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