Resumen

REVILLA MADRID, Ingrid. The Contribution of Organizations for Economic Cooperation and Development in Consumer Protection in the Context of E-Commerce. Frónesis [online]. 2005, vol.12, n.3, pp.121-139. ISSN 1315-6268.

The commerce that is developed through electronic means such as Internet, represents a very risky situation for electronic consumers who buy goods and services, because physically he/she is not in contact with the supplier of such goods. This paper defines e-commerce, and explains the difficulties that confront consumers in business-consumer operations, and also describes the contribution of the Organization for Economic Cooperation and Development in the protection of e-consumers, by means of the development of guidelines to be applied in member countries of the Organization, and in those States that decide to follow said recommendations.

Palabras clave : E-commerce; electronic consumer; business to consumer operations; Organization for Cooperation and Economic Development.