Abstract

VALECILLOS, César A  and  QUINTERO, Niria. The Approach of Intelligent Organizations in Implementing new Technologies for Managing Small and Medium Enterprises (SMEs). Revista de Ciencias Sociales [online]. 2007, vol.13, n.2, pp.278-289. ISSN 1315-9518.

The purpose of this work is to emphasize the contributions offered by the approach of intelligent organizations regarding change and managing resistance involved in implementing managerial technologies for SMEs. The method used was based on an analysis of authors from literature related to the topic. Among the factors found that operate negatively for investing in new managerial tools, the following stand out: the traditional management approach that prevails in the belief system of the owners, the organizational culture and lack of knowledge of a methodology adapted for the diagnosis and administration of the changes implicit in the new technologies. Conclusions are that among the answers offered by the approach of intelligent organizations, those which stand out are: To facilitate processes of organizational learning for the owner and leaders in order to involve them and create the necessary commitment to model and encourage new technologies; to intervene in the human cultural system so that change is not perceived as a threat but rather as an opportunity for personal growth and organizational development; and to consider flow analysis methodology to diagnose, plan and follow up on the steps needed for change.

Keywords : Management technologies; SMEs; intelligent organizations.