Resumen

NAVARRO DE G, Ketty; ROMERO DE G, Eunice; BAUZA, Roberto  y  GRANADILLO, Víctor A. A Study of the Management of Technology and Knowledge in a Knowledge-Creating Organization. Revista Venezolana de Gerencia [online]. 2006, vol.11, n.34, pp.262-276. ISSN 1315-9984.

The present article explains the results of exploratory work of a qualitative nature carried out in a research laboratory of the Experimental Faculty of Sciences at the University of Zulia. The work was carried out with two specific objectives: 1) to analyze the process of knowledge management in the LAI (Laboratory of Analytical Instrumentation) and, 2) to study the process of technological management in the LAI. As a fundamental work methodology, direct observation of the daily routine of the process of creating knowledge was used during a period of three months and non-structured interviews were applied to all members of the study. The results offered an initial approximation to a formal study of the process of creating knowledge in research groups belonging to institutions of higher learning, and in this sense, evidenced some mechanisms that have a bearing on the processes of generating and mobilizing knowledge. Experiential input for understanding the new status of technology in the generation of knowledge was also revealed.

Palabras clave : Management of technology; universities; research; groups; management of knowledge; analytic chemistry.