Abstract

FERRER, Mercedes; GOMEZ, Nersa  and  RAMON, Reyes. Estrategia de evaluación innovadora: Programa de Ciudadanía Plena en Política Urbana InteligenteInnovative Evaluation Strategy: From the Full Citizenship Program to Intelligent Urban Policy. Revista Venezolana de Gerencia [online]. 2006, vol.11, n.35, pp.471-501. ISSN 1315-9984.

This article presents strategies designed to evaluate transformation potential of the Full Citizenship Program (FCP) in intelligent urban policy. The evaluation was made based on an analysis of the management model imposed in Maracaibo (Venezuela), which integrated public, private and community actors. The FCP is a program promoted initially in the University of Zulia in order to overcome urban poverty by acting on the precariousness of habitat and the absence of full citizenship, through citizenship formation and the granting of micro-credits in order to improve the urban-housing habitat, and to create and strengthen micro-businesses, contributing in this manner to sustainable local development. The potential FCP transformers were established based on the variables that characterize an intelligent urban policy: citizen empowerment and cohesion, legitimization of the functioning of the Mayors office, multi-actor participation, and govern-ability. Two conclusions stand out from this research: the strategy designed permitted an evaluation of the grade of appropriateness of the FCP as a collective action, the achievement of objectives, and the proposal of actions to guarantee its permanence in the agenda- all aspects which empower its transformation into policy. The FCP was assumed as an intelligent urban policy, to make viable the emergence of a new citizenry, based on values and new capacities of local management, and on multi-actor and multidisciplinary transversal coordination, and as a pathway to sustainability in Maracaibo and the overcoming of urban poverty.

Keywords : Full Citizenship Program; intelligent policy; urban poverty; strategic evaluation.