Resumen

GONZALEZ, María Candelaria; BRACHO DE HERNANDEZ, Yajaira  y  ALVAREZ, Anaís. New Characteristics of the Venezuelan Bank Worker. Revista Venezolana de Gerencia [online]. 2007, vol.12, n.39, pp.451-474. ISSN 1315-9984.

The objective of this article is to identify the characteristics of labor relations in the Venezuelan Universal Bank after the 1994 merger process. The methodology used was a bibliographic and hemerographic review analyzing the evolution of mergers in the Venezuelan financial system and its structure up to 2006, and the incidence of mergers on the international level; later, a field study was made at the Banesco Universal Bank, selecting a sample of 9 employees. Results showed the existence of numerical, salary, functional and qualitative changes as well as changes in personnel training and recruiting. It is recommended that future investigations compare the viewpoints of employees with those of management and the labor union in order to obtain a triad of opinions to contrast and verify the information provided by the different actors.

Palabras clave : Bank mergers; labor relations; Universal Bank; Venezuela; Banesco.