Resumen

REVILLA DELGADO, Noleyda del Valle; ACOSTA CAMPOS, Ivonne Cristina  y  MARVAL GALVIS, Elina Victoria. Training Needs for Personnel Based on the Competence Focus: A Case Study . Revista Venezolana de Gerencia [online]. 2009, vol.14, n.46, pp.195-214. ISSN 1315-9984.

The objective of this investigation was to detect the training needs of administrative personnel who occupy a professional position in the finance area at the National Experimental University Rafael María Baralt, based on the competences focus. The study is descriptive. Data collection techniques were the interview and documentary review. The population consisted of 49 people, to whom the instrument “Detection of Training Needs by Competences,” consisting of 58 items, was applied. Results indicated that the Groups Accounting and Budget have a medium degree of need for training in generic, labor-related and basic competences. The Groups Administration and Internal Control and Auditing have a medium degree of need for developing basic competences and are low in those related to labor. The Group Financial Analysis and Control has a low degree of need in generic and labor-related competences, and a medium need for the basic. The data obtained implies a change in the way the University carries out the training process; likewise, the financial area professionals, on learning about the deficiencies detected regarding the competences, can undertake a process of unlearning and learning new habits of thought, feelings and action in order to evaluate their own performance.

Palabras clave : Training needs; competences; position manual.