Resumen

SANCHEZ, de Pablo et al. Intraorganizational Learning Networks: Exploratory Analysis of a Case. Revista Venezolana de Gerencia [online]. 2010, vol.15, n.49, pp.11-29. ISSN 1315-9984.

The importance of organizational learning for business performance has caused an increase in its analysis by researchers. However, the way that learning takes place in a firm constitutes one of the main research gaps. The aim of this study is to identify the most relevant aspects that foster organizational learning in a firm. An exploratory study was made using a questionnaire on which employees identified the coworkers from whom they learn most. The authors consider that broad employee experience in the firm is the key variable for incentivating other employees to learn from them, turning these employees into key workers in the intraorganizational learning network. Therefore, the firm should motivate their more experienced workers so that they identify with the organization and are willing to share their knowledge with their coworkers. Thus, organizational learning and the firm’s performance will increase.

Palabras clave : Organizational learning; social networks; intraorganizational learning networks; experience; central position.