Resumo

GANGA CONTRERAS, Francisco  e  BUROTTO, Juan Felix. External Control Mechanisms in Chilean Universities: A Perspective Based on the Contractual Approach . Revista Venezolana de Gerencia [online]. 2010, vol.15, n.51, pp.407-427. ISSN 1315-9984.

The primary purpose underlying this work is associated with implementing the contractual or agency approach at Chilean universities for one of their most important mechanisms: external control. In order to obtain the perceptions of agent and principal at these institutions, a population of 54 houses of study was used with a sample that reached 54%. Confidence was 95% with a sampling error of 8.11, taking maximum variance for it. Among the main findings and conclusions, it can be mentioned that the different actors do not give much importance to external control mechanisms, but also, they make it clear that these mechanism are inefficient, and the public bodies that should exercise some degree of supervision and alignment in the universities receive a very poor evaluation. Thus, it could be deduced that internal control systems should become stronger to compensate for the minimum weight of the external control mechanisms.

Palavras-chave : Alignment mechanisms; control systems; universities; agency theory; agent and principal.