Resumo

ULTRERAS-RODRIGUEZ, Andrés; OLGUIN-MARTINEZ, Cynthia Michel; CERVANTES-MARTINEZ, Liberato  e  CHAVEZ-HERNANDEZ, Adriana. Enterprise resource planning and its impact on organizational management in Mexican firms. Koinonía [online]. 2024, vol.9, n.18, pp.119-137.  Epub 15-Nov-2024. ISSN 2542-3088.  https://doi.org/10.35381/r.k.v9i18.4194.

Enterprise resource planning systems, as instruments of administrative management, integrate areas and functions, providing useful and timely information on organizational processes. Mexico has progressively increased the use of these systems, providing solutions to problems associated with the efficient management of information. In this sense, it is feasible to implement this type of systems that promote and improve business development. The objective of the study was to assess the impact of enterprise resource planning on organizational management in Mexican companies. The research had a mixed descriptive-correlational, non-experimental approach. For this purpose, two questionnaires were applied to 230 businessmen in order to identify the most used ERP systems and to evaluate their impact on organizational management. Thus, the results obtained made it possible to list them, to know their benefits, and to show how they are valued considering their incidence in the administrative cycle.

Palavras-chave : Enterprise Resource Planning; ERP; administrative management; organizational management; administrative processes. (UNESCO Thesaurus)..

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )