Introduction:

The COVID-19 pandemic exposed the weaknesses of healthcare systems worldwide, especially in Latin America, intensifying the need for solutions that ensure the continuity and quality of medical care. In this context, digital health emerged as a key strategy.

Objective:

To analyze the impact of digital health on the efficiency and quality of healthcare systems in the region.

Materials and methods:

A systematic review of scientific literature was conducted between 2019 and 2025, following the PRISMA approach. The search was conducted according to inclusion and exclusion criteria, using the Scopus, PubMed, and Google Scholar databases.

Results:

Significant improvements were evident in cost reduction, optimization of clinical processes, and expanded access. Advances were also seen in diagnostic accuracy, therapeutic adherence, and patient safety. However, barriers such as institutional fragmentation, technological gaps, and the absence of robust regulatory frameworks persist. Evidence suggests that while digital health has great potential, its implementation requires comprehensive, sustainable, and equitable strategies.

Conclusion:

The future of health systems in Latin America will depend on their ability to integrate these solutions with inclusive, patient-centered public policies.