Resumen

HUACASI ANAMURO, Ludwin David; BERRIOS FERNANDEZ, Erick Percy; BELLIDO MEDINA, Rildo Santos  y  CUEVA ALLISON, Christian Herbert. Automation and Robotics in Operations Management: Administrative, Social, and Entrepreneurial Innovation Challenges. Athenea [online]. 2025, vol.6, n.22, pp.70-79.  Epub 12-Ene-2026. ISSN 2737-6419.  https://doi.org/10.47460/athenea.v6i22.117.

This experimental study examines the implementation of an automated system with a robotic arm in a semi-structured manufacturing environment, assessing its impacts on operational efficiency, administrative reorganization, workers’ social perceptions, and opportunities for entrepreneurial innovation. A functional prototype of an automated work cell was designed, integrating sensors, a microcontroller, and a digital control interface. A comparative performance analysis was conducted before and after the intervention, along with semi-structured surveys administered to operators and interviews with area managers. The results reveal a 34.5 % improvement in cycle times, while also highlighting tensions in human talent management and emerging ethical challenges. The study concludes that automation is not merely a technical tool, but a lever for rethinking administrative models and fostering technology-based micro-entrepreneurship.

Palabras clave : industrial automation; robotic arm; operational management; social impact; entrepreneurial innovation.

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