Resumen

MORA-VASQUEZ, Segundo Javier; MORALES-SALAZAR, Pedro Otoniel; YACHE-CUENCA, Eduardo Javier  y  FLORES-LEZAMA, Marilú Trinidad. Impact of strategic planning on the creation of public value: Peru's registry area. Gestio et Productio [online]. 2025, vol.7, n.13, pp.252-268.  Epub 25-Dic-2025. ISSN 2739-0039.  https://doi.org/10.35381/gep.v7i13.343.

The overall objective of the research is to analyze the impact of strategic planning on the creation of public value: Peru's registry area. It was characterized by its applied nature, which sought to identify methodologies, protocols and technologies capable of addressing a specific need. It was developed from a quantitative approach with an observational, correlational and causal cross-sectional design. The study population consisted of 214 public servants working in a Peruvian Registry Zone, excluding those who were on vacation. The sample consisted of 130 servers, according to the statistical calculation, implementing the survey. It is concluded that, as regards the creation of value in the state sector, a large percentage of the collaborators stated that there is an average level in the Peruvian registry area. This indicates that the employees have moderately internalized the public value of the services provided.

Palabras clave : Planning; public utility service; population.

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