Resumen

AGUIRRE CALDERON, Juan Israel; CABRERA MAYTA, Lida Virginia  y  ROMERO VELA, Sonia Lidia. Delinquency and educational institutional management: A look at payment compliance from a systematic review. Revista InveCom [online]. 2026, vol.6, n.1, e601087.  Epub 15-Jul-2025. ISSN 2739-0063.  https://doi.org/10.5281/zenodo.15558525.

This research analyzes delinquency in private higher education institutions from a multidimensional perspective, considering both the economic factors that limit students' ability to pay and their perceptions of the quality of the educational service and institutional management. The objective was to understand this phenomenon beyond financial delinquency, integrating subjective and structural elements that influence payment behavior. A qualitative approach was used through a systematic review of the scientific literature, guided by the PRISMA method, which allowed the selection of thirteen relevant national and international studies. The results show that late payment not only responds to adverse economic conditions -such as unemployment or labor informality-, but also to dissatisfaction with institutional aspects, such as deficient infrastructure, inadequate administrative attention and the perception of low academic quality. It is concluded that this phenomenon requires a comprehensive approach by the institutions, combining financial support strategies with substantive improvements in the educational experience and in the relationship between students and the institution, recognizing delinquency as a complex symptom that must be addressed from an empathetic, participatory and student welfare-oriented management.

Palabras clave : student delinquency; institutional management; economic factors.

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