Resumen

CHAFLOQUE CAPUNAY, José Eugenio; SOLANO LEANDRO, Kattia  y  CORONADO PORTA, Cesibel Teresa. Impact of digital platforms on therapeutic adherence: a systematic review. Revista InveCom [online]. 2026, vol.6, n.1, e601006.  Epub 15-Jul-2025. ISSN 2739-0063.  https://doi.org/10.5281/zenodo.15231658.

Adherence to health care continues to be a global challenge, with non-compliance rates ranging from 20% to 50% in chronic diseases, reducing the effectiveness of health interventions. This literature review article, based on affordances theory, analyzes the impact of digital platforms, such as mobile applications and social networks (e.g. WhatsApp and Facebook) in therapeutic adherence, evaluating content, interactions and perceptions of patients. A systematic research was carried out in PubMed, SciELO and Scopus covering the period 2020-2025, and 32 relevant studies were selected. The findings indicate that mobile apps achieve 67% in acute conditions thanks to their structured content. In contrast, educational content on social networks improves the perception of patients, but does not guarantee therapeutic compliance. In addition, synchronous interactions on WhatsApp have an 82% adherence rate, outperforming asynchronous interactions. While perceived credibility is important, cross-platform benchmarking and analysis in vulnerable populations is lacking. In conclusion, digital platforms represent a promising tool to improve therapeutic adherence, but it is essential to develop validated content and personalized approaches to optimize their impact.

Palabras clave : impact of digital platforms; therapeutic adherence; patient perceptions..

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