Resumen

PAREDES ANDRADE, Yolanda Lorena; MORALES JACOME, Karla Elizabeth  y  MANOSALVAS VACA, Carlos Aníbal. Applications of artificial intelligence in the management of sustainable tourist destinations: a systematic review. Revista InveCom [online]. 2026, vol.6, n.3, e603063.  Epub 15-Dic-2025. ISSN 2739-0063.  https://doi.org/10.5281/zenodo.17555728.

The study aimed to systematically analyze the applications, benefits, challenges, and future trends of artificial intelligence (AI) in the management of sustainable tourist destinations. To this end, a literature review was conducted following the PRISMA protocol, which included scientific studies published between 2020 and 2024 in databases such as Web of Science, Scopus, SciELO, and PubMed. The article selection process was carried out in two stages: first, a screening of titles and abstracts; then, a detailed evaluation of the full text. The final analysis was based on 25 scientific publications, which represented the body of this research. The results showed that AI contributes positively to sustainability through environmental monitoring, energy optimization, tourism flow prediction, and waste management. However, there are significant challenges, such as high initial investment, digital divides, and the lack of ethical frameworks and standardized metrics to assess the impact of AI. This research offers a comprehensive framework to guide managers and policymakers, while highlighting areas that require further attention in future research.

Palabras clave : tourism management; sustainability; emerging technologies.

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